📍1351 Fairview Blvd Suit A, Delran, NJ 08075
📞 (609) 326-3844 ✉️ reathascakes@gmail.com
One Bite. Pure Delight
One Bite. Pure Delight
Privacy Policy
Please note that all orders must be placed at least 5 days before the day of your event.
If your event is sooner than 5 days away, feel free to submit your request, but availability is not guaranteed.
Privacy Policy
Policies, Terms and Conditions:
1) Order Requests & Confirmation
1.1 Order Request & Confirmed Order
Submitting an order through our website is a request only. Your order is not confirmed until you receive a written confirmation from us via email.
1.2 Confirmation Timeline
Please allow up to 48 hours for us to review and confirm your order request.
1.3 Minimum Notice Requirement
- Orders must be placed at least 5 days prior to the date of your event.
- Orders submitted with fewer than 5 days notice may be declined due to scheduling capacity.
1.4 Business Hours
We respond to requests Monday – Friday, 9:00AM – 5:00PM. Requests outside these hours are handled the next business day.
2) Payments & Pricing
2.1 Pricing
Prices are based on size, servings, design complexity, specialty flavors, and add-ons. Final pricing is provided once details are confirmed.
2.2 Accepted Payment Methods
- We accept Card, PayPal, and Stripe.
- Any processing fees (if applicable) may be passed on to the customer.
2.3 Sales Tax
Sales tax may be charged where required by law.
3) Changes to Orders
3.1 Changes Deadline
Any changes (flavor, size, colors, etc.) must be requested no later than 72 hours before the scheduled date of event.
3.2 Serving Size Responsibility
The customer is responsible for selecting a cake size that meets their needs. If you are unsure, we can recommend a size based on approximate servings.
4) Rush Orders
4.1 Rush Availability
Rush orders (less than 5 days notice) are accepted only if availability allows.
4.2 Rush Fees
Rush orders may include an additional fee of 30%-40% depending on complexity and timeline.
5) Cancellations, Refunds & Rescheduling
5.1 Cancellation by Customer
- Deposits are non-refundable.
- If you cancel after paying in full, any refund (if offered) will exclude any deposit and any costs already incurred (supplies, specialty items, etc.).
5.2 Cancellation Timeframes
- 7+ days notice: refund of payments made minus deposit (if any).
- 3–6 days notice: partial refund at our discretion minus any deposit and incurred costs.
- 0–2 days notice: no refund.
5.3 Rescheduling
Rescheduling is subject to availability. Rescheduling at least 5 days of event may incur additional cost.
6) Delivery
6.1 Delivery
- Delivery is subject to availability and scheduling capacity.
- Delivery within 30 minutes of Delran, NJ is free.
- Delivery may be affected by traffic and/or weather.
- The customer is responsible for providing the correct delivery address and contact number. Address changes may not be possible within 24 hours of delivery.
- A responsible person must be available to receive the order at the delivery address.
- If no one is available, we will attempt to contact you using the information provided at checkout.
- If we cannot complete the delivery, the order may be returned to us, and a redelivery fee may apply.
- Quality cannot be guaranteed if delivery is delayed due to customer unavailability.
- Once the order is delivered and accepted at the provided address, responsibility for the product transfers to you (including handling and storage).
7) Cake Care & Storage
- Buttercream and cream cheese are temperature sensitive.
- Refrigerate cakes as needed, especially those containing fresh fruit, cream cheese, or buttercream.
- If refrigeration is required, remove cake from refrigeration 1-2 hours before serving for best texture (unless otherwise instructed).
- Avoid direct sunlight, heat, and humid environments.
- We provide care instructions when necessary; failure to follow them may affect quality.
8) Allergies, Dietary Requests & Food Safety
8.1 Allergy Notice
- Our kitchen uses common allergens including milk, eggs, wheat, nuts, peanuts, soy, and others.
- We do not guarantee an allergen-free environment.
8.2 Dietary Requests
We do not offer gluten-free, nut-free, dairy-free, etc., at this time.
9) Non-Edible Decorations & Safety
Some cakes may include non-edible items such as:
- support dowels
- floral wire/tape
- toppers
- decorative picks
- ribbons or plastic décor
The customer is responsible for removing non-edible items before serving. We are not responsible for injury due to failure to remove non-edible components.
10) Photos, Social Media & Marketing
- Unless the customer request otherwise in writing, you grant us permission to photograph your order and use images for our portfolio, website, and social media.
- The customer may opt out by notifying us before their order is completed.
11) Communication
All order details must be confirmed in writing via website. Verbal discussions are not binding unless confirmed in writing.
12) Refusal of Service
We reserve the right to refuse any order request for reasons including (but not limited to): schedule capacity, design requests outside our style, inappropriate themes, or inability to meet food safety standards.
13) Limitation of Liability
To the fullest extent allowed by law:
- Our liability is limited to the amount paid for the order.
- We are not responsible for indirect or incidental damages.
14) Force Majeure (Unexpected Events)
We are not responsible for delays or inability to fulfill an order due to events beyond our control (power outage, severe weather, illness, emergencies, supplier disruptions, etc.). If this occurs, we will make reasonable efforts to reschedule or refund amounts paid (minus incurred costs), as appropriate.
15) Website Orders & Errors
If an error occurs on the website (pricing, availability, technical issues), we reserve the right to correct it and confirm the correct details before finalizing the order.
16) Governing Law
- These Policies, Terms & Conditions, and any related transactions are governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict-of-laws rules.
- To the fullest extent permitted by law, any claim, dispute, or legal proceeding arising out of or relating to your order, our products, or these Policies will be brought exclusively in the state or federal courts located in Burlington County, New Jersey, and you consent to the personal jurisdiction of those courts.